Surveillance Pricing Index SPX
An Anna R. Dudley Project

Surveillance Pricing Index

A public accountability index tracking which companies use your personal data to decide your price. Same product. Same moment. A different number, just for you.

8
Intermediaries under the FTC 6(b) order
40+
State surveillance- and algorithmic-pricing bills introduced
1
State law now signed (Maryland HB 895, effective Oct 2026)
Same product. Same moment.

Two shoppers, two prices.

Same item, same store Shopper A · iPhone · ZIP 90210 $19.99 $23.49 iPhone 90210 return visitor premium tier Same item, same store Shopper B · Android · ZIP 78521 $19.99 $17.49 Android 78521 first visit discount target SAME PRODUCT

A different number, just for you. The price reads the device, the ZIP, the loyalty tier, and the search history before it tells you the cost.

What this index measures

Surveillance pricing is the use of personal data to set an individualized price.

It is not surge pricing. It is not time-of-day discounting. It is your price, for who you are. Location, browsing history, device, demographic inference, loyalty data, and dozens of behavioral signals feed pricing systems that quote a different number to a different shopper for the same product, in the same moment, on the same screen.

SPX scores the most consequential US companies on four public dimensions and a single composite tier from Low to Critical. Every score is traceable to a documented source. Every confidence rating is derived mechanically from the source mix, not assigned by hand. The goal is the same as climate disclosure or antitrust review: a public lens on a practice the public cannot otherwise see.

Score distribution

The shape of the index.

Composite scores across all 67 companies, binned by 5. The shape skews high: surveillance pricing is a top-heavy phenomenon at the moment, dominated by intermediaries with documented harm and consumer-facing platforms with deep behavioural data.

Timeline

How fast this is moving.

Major regulatory, legislative, and litigation milestones from 2022 to today. The arc of momentum is short and steepening; what was scattered academic concern in 2022 is now active enforcement.

State legislation

Where your state stands.

Roughly 100 surveillance-pricing bills have been introduced across 30 states and DC in 2026. The map shows where each state sits on the path from no action to enacted law. Hover or tap a state for the latest status.

How it actually works

Seven layers run in milliseconds before you see the price.

Surveillance pricing is a supply chain, not a feature. Collection, identity resolution, unification, enrichment, decisioning, surface, and closed-loop feedback. SPX scores companies at every layer.

See the anatomy →
Documented cases

Five things the public record already shows.

Surveillance pricing is not theoretical. Each finding below is from a regulator, court, or peer-reviewed study. None is from the company that operated the system being studied.

iPhone users were charged more than Android users on average for the same delivery.
Two-year audit of food delivery prices in New York City found device-type pricing differentials at DoorDash and peers, with pricing varying by neighborhood and time of day in ways the platforms did not disclose to consumers.
NYC Department of Consumer and Worker Protection · 2023
Tinder charged users 28+ about twice as much as younger users for the same subscription.
Two settled class actions: a $23M California settlement in 2019 and a $60.5M nationwide class settlement in 2024. Mozilla Foundation later found the same product priced up to 5x differently across users in six countries.
California Court of Appeal; Top Class Actions; Mozilla Foundation · 2019–2024
RealPage's rent-pricing software pooled nonpublic competitor data across landlords.
DOJ and a coalition of state attorneys general settled with RealPage in November 2025. The company agreed to stop offering software trained on shared landlord data and is subject to a court-approved monitor for ten years.
United States v. RealPage · DOJ · November 2025
Princeton Review charged Asian-American customers almost 2x more often than non-Asian customers for the same SAT tutoring.
Researchers harvested quotes from the same product across ZIP codes. Identical 24-hour online tutoring packages ranged from $6,600 to $8,400 by ZIP, with the higher price disproportionately quoted to majority-Asian ZIP codes.
Technology Science / Harvard · 2015
Distribution

Where the index lands.

Composite scores split companies into four tiers. The bar below shows how today's index actually distributes — not how a normal curve says it should.

Highest composite scores

Today's most-watched.

The five companies with the highest composite SPX scores. These are the ones with the deepest combination of personalization capability, data intake, documented harm, and opacity.

See the full index →
Sector exposure

Which industries are most exposed.

Average composite score by sector, weighted by the count of companies in each. Hover or tap to see member companies.

In the news
Apr 28, 2026
Maryland signs first state law banning grocery surveillance pricing
Office of Governor Wes Moore

HB 895 signed into law by Governor Wes Moore. Bans food retailers and third-party delivery providers from using surveillance data to set per-customer prices. Applies to grocers 15,000 sqft or larger. Effective October 1, 2026.

Mar 21, 2026
Walmart commits to digital shelf labels in every US store by year end
CNBC

Walmart announces full chain ESL rollout, scaling from 2,300 to all US stores. Two recently disclosed Walmart patents describe AI-driven systems that analyse purchasing patterns to suggest pricing adjustments. Walmart denies plans for personalised dynamic pricing.

Nov 25, 2025
Greystar pays $7M to nine state AGs in algorithmic rent settlement
California Attorney General

The largest US landlord (about 950,000 units) settles a multistate AG action over RealPage-coordinated rent setting. Parallel DOJ proposed consent decree filed August 2025. Cortland, LivCor, Camden, Cushman & Wakefield, and Willow Bridge are co-defendants under the same framework.

Feb 2026
Stop Price Gouging in Grocery Stores Act introduced
U.S. Senate

Senators Luján and Merkley introduce a Senate companion that bans surveillance-based price setting in grocery and bans electronic shelf labels in food retailers larger than 10,000 sqft. Targets the same ESL infrastructure Walmart and Kroger are scaling.

Mar 5, 2026
House Oversight launches surveillance pricing investigation
House Oversight Committee

The committee sends letters to major travel and platform companies asking for documentation of revenue management algorithms, use of consumer data in pricing, testing and experimentation practices, and internal communications describing pricing tools.

Jul 2025
Stop AI Price Gouging and Wage Fixing Act introduced as H.R. 4640
Congress.gov

Reps. Casar and Tlaib file the first federal bill to ban surveillance-based price setting. Cited examples include airlines raising prices after a search for a family obituary, and rideshare apps paying drivers less after detecting a pawn-shop visit. UFCW backs the bill.

Jan 27, 2026
California AG opens surveillance pricing inquiry
Office of CA AG Rob Bonta

Attorney General Rob Bonta directs the California DOJ to send inquiry letters to grocers, hotels, and retailers with significant online presence. Frames surveillance pricing as a likely violation of the CCPA's purpose-limitation principle.

Apr 22, 2026
Colorado HB 1264 advances out of Senate committee
Axios Denver

Colorado moves a bill prohibiting surveillance-based discrimination in pricing and wages. After clearing the House, the bill is voted out of a Senate committee. Effective date for bills enacted without a safety clause is August 12, 2026.

Policy & Law

Where regulation actually sits.

4
Federal actions in motion

FTC 6(b) study, House Oversight investigation, H.R. 4640 Stop AI Price Gouging Act, Senate grocery surveillance pricing bill.

~100
State bills introduced in 2026

Maryland enacted, New York and California in motion, Colorado advancing, plus dozens more across 30 states and DC.

7
Court actions on the record

RealPage and Greystar settling, Yardi class action live, Live Nation pending, GoodRx, Grubhub, and Outlogic closed.

Read the full policy snapshot →

Ready to see who the data points at?

The index ranks 67 companies across 28 sectors and four dimensions. Every score is traceable.

Browse the index →
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# Company SPX Score P / D / H / O Conf Flags
← Back to the index
Methodology

How SPX is scored.

This is analysis, not measurement. Each dimension is scored 0–100 as informed judgment. The evidence base underneath is what makes the judgment defensible. Composite weights consumer harm 30%; personalization, data intake, and opacity at 25%, 25%, and 20%.

What this index answers.

Surveillance pricing is the use of personal data (location, browsing history, device, demographics, inferred traits) to set an individualized price for a good or service. Not surge pricing. Not time-of-day discounting. Your price, for who you are. SPX scores the most consequential companies on four public dimensions. Every score is traceable to a documented source.

Methodology · Four Dimensions

This is analysis, not measurement. Each dimension is scored 0–100 as informed judgment. The evidence base underneath is what makes the judgment defensible. Composite weights consumer harm 30%; personalization, data intake, and opacity at 25%, 25%, and 20%.

01

Personalization Depth

How individually priced is the output? Patent filings, job postings for personalized pricing or price-optimization ML, vendor disclosures, SEC filings on dynamic pricing.

02

Data Intake Breadth

How much consumer data feeds the price? Privacy policy language, data broker contracts, app SDK inventory, loyalty program scope, biometric signals, inferred traits.

03

Consumer Harm Evidence

Is there documented differential pricing? FTC 6(b) inclusion, class actions, state AG inquiries, congressional letters, academic audits, investigative journalism.

04

Opacity

How hidden is the practice from the consumer? Whether pricing factors are disclosed, whether consumers can see their price vs. a reference, arbitration clauses.

Evidence tiers & confidence

Every evidence item is tagged by source authority. Confidence is derived mechanically from that mix.

A

Primary

FTC orders, DOJ filings, court records, SEC filings, state AG actions, congressional letters, peer-reviewed studies.

B

Reputable

Investigative journalism (NYT, WaPo, Reuters, ProPublica, CNBC), academic working papers, company 10-K and earnings-call disclosures.

C

Secondary

Trade press, advocacy analysis, privacy policies, SDK inventories, industry-standard practice observations.

CONFIDENCE

Dot rule

High: 3+ Tier-A, or 5+ total w/ 1+ A. Medium: 1+ Tier-A, or 3+ B. Low: thin file.

How it works

The anatomy of a personalized price.

Surveillance pricing is not one product. It is a seven-layer supply chain that runs in the time between your tap and the number on your screen. Each layer is its own market with its own vendors, its own data, and its own incentives. SPX scores companies at every layer, because cutting any layer cuts the chain.

01
Collection
Pixels, SDKs, and tracking scripts capture browsing, location, app behaviour, and purchase events at the consumer device.
What is observable about you, the moment you act?
Operators in the index Meta Pixel, Google Tag Manager, in-app SDKs from Outlogic and Foursquare, point-of-sale capture by Kroger and Walmart, card-network pings via Mastercard and Chase.
02
Identity resolution
Anonymous browser, device, and email signals are stitched into a single per-person identifier so a user looks the same across sessions, devices, and merchants.
Are these signals all the same person?
Operators in the index LiveRamp RampID, Acxiom Real ID, The Trade Desk Unified ID 2.0, LexisNexis ThreatMetrix device fingerprint, TransUnion TruValidate.
03
Unification (CDP)
A customer data platform combines first-party retailer data with the resolved identity to produce a real-time profile, ready for activation.
What is the latest version of the record on this person?
Operators in the index Salesforce Data Cloud, Adobe Real-Time CDP, Twilio Segment, mParticle (Rokt), Tealium.
04
Enrichment
Third-party data appends demographic, household, life-event, and inferred-trait attributes to the unified record. This is where someone's ZIP code becomes an inferred income, a household composition, and a wallet-share estimate.
What can be inferred about this person beyond what we've seen?
Operators in the index Acxiom, Experian Marketing Services, Oracle Data Cloud, 84.51° for grocery, Inmar Intelligence, Catalina, Mastercard Test & Learn for card-spend.
05
Decisioning
A pricing engine evaluates rules and ML models against the enriched profile in milliseconds. The output is a price, an offer, or a personalized rank order. This is the layer the FTC's 6(b) order targeted directly.
What number do we quote this user, right now?
Operators in the index Revionics, Bloomreach, PROS, Task Software, Pricefx, Vendavo, Zilliant, plus in-house ML at Amazon, Uber, RealPage, Delta via Fetcherr.
06
Surface
The price is rendered to the consumer in the page, app, shelf label, or chat surface. Most consumers never see the layers above; they see one number that looks like the merchant's posted price.
What does the consumer actually see?
Operators in the index E-commerce checkout (Amazon, Walmart.com, Shein), app pricing (Uber, DoorDash, Instacart, Tinder), electronic shelf labels (Kroger, Walmart, Albertsons), revenue-management (Delta, Marriott).
07
Closed loop
Retail-media networks close the loop. The same identity used to set the price is used to attribute the eventual purchase, refining the model for the next user. Every checkout becomes training data.
Did the price work? Train the next round.
Operators in the index Amazon Ads, Walmart Connect (Walmart), Roundel (Target), Kroger Precision Marketing / 84.51°, Instacart Ads.
What this means

By the time you tap "Buy," seven companies you've never heard of have negotiated the price you see.

None of those seven appears on the receipt. The merchant you bought from did not invent the price; the price is the output of an industrial supply chain. SPX scores all seven layers because that is where regulation, journalism, and consumer pressure can actually intervene. A grocery-store ban on personalised pricing reaches Layer 06; an FTC 6(b) order reaches Layer 05; a state location-data ban reaches Layer 01. Each layer is its own opportunity for accountability.

Why the layers matter for policy

Layer-by-layer analysis explains why some interventions work and some don't. Maryland's Protection from Predatory Pricing Act prohibits the use of surveillance data at Layer 06 inside grocery stores. The DOJ-RealPage settlement remediates Layer 05 in multifamily rentals. The FTC's Outlogic settlement remediates Layer 01 for sensitive locations only. New York's pending One Fair Price Package would reach Layers 05 and 06 across grocery and pharmacy. None of these alone reaches every layer, which is why the index tracks them all.

What the layers do not do

Not every personalized price is the result of all seven layers. A small-business retailer running an A/B price test on a single landing page is operating Layer 03 and 05 only. A telecom retention department using tenure to set a renewal offer is using a single internal database, not the full pipeline. The seven-layer framing is a worst-case taxonomy of what is technically available, not a claim that every transaction uses every layer.

Last reviewed: April 30, 2026. This map is updated when a new vendor or layer becomes consequential to the public record.

Real-time data brokers

Who actually watches you when a price is set.

Surveillance pricing depends on a lattice of upstream vendors most consumers have never heard of. The companies on this page do not set the prices you see. They sell the inputs — identity, location, household composition, browsing behaviour, transaction history — that the price-setters consume. SPX scores most of these vendors directly; the ones that aren't in the index yet are mapped here for context.

Sources: FTC enforcement records, Gartner market guides, EPIC analysis, vendor 10-K and S-1 filings, and the Cracked Labs and ProPublica investigations on consumer-data brokers.

Identity graphs

The layer that translates an anonymous browser, device, or hashed email into a single per-person identifier downstream systems can act on. Without identity resolution, none of the other vendors can stitch their signals together.

LiveRamp
RampID identity graph

Approximately 2.6 billion verified global IDs. Match keys span hashed email, mobile ad ID, cookie, IP, postal address, and CRM ID. Partners directly with Acxiom, Experian, and Oracle to enrich its graph and resell to retailers, banks, and adtech.

In the index · composite 77
The Trade Desk · UID2
Open-source identity protocol

Unified ID 2.0 hashes a logged-in email and propagates a deterministic identifier across the open web. Now adopted by Disney, Paramount, and major retail-media networks. Replaces third-party cookies for cross-site tracking and pricing decisions.

Not yet in the index
LexisNexis · ThreatMetrix
Device fingerprint network

Analyses billions of transactions a year across a global consortium. Identifies returning users that wipe cookies, switch browsers, or use private mode. Sold for fraud detection but the same fingerprint identifies returning shoppers for pricing.

Not yet in the index
TransUnion · TruValidate
Device + credit identity

Formerly Iovation. Combines device intelligence with TransUnion's consumer credit file. Sold for fraud and KYC, used downstream of risk-based pricing in fintech and insurance.

Not yet in the index

Demographic and household data brokers

The layer that adds inferred income, household composition, life events, and trait segments to the resolved identity. This is where a ZIP code becomes an inferred income range and a wallet-share estimate.

Acxiom (IPG)
Demographic + behavioural data

Canonical largest US consumer-data broker. Thousands of attributes per record across hundreds of millions of US adults. Real ID feeds the LiveRamp graph; data is licensed to retailers, financial-services firms, and adtech intermediaries.

In the index · composite 74
Experian Marketing Services
Audience and identity data

Same category as Acxiom: demographic, financial, and behavioural attributes layered on Experian's consumer credit file. ConsumerView and Mosaic segments are the productised audiences. Sells onboarding and activation services parallel to LiveRamp.

Not yet in the index
Oracle Data Cloud
Audience marketplace (winding down)

Built from acquisitions of Datalogix, BlueKai, and AddThis. Oracle announced the wind-down of its advertising business in 2024. The historic data-broker function has migrated to LiveRamp and other identity-resolution platforms.

Legacy / wound down

Location data brokers

The layer that captures where the device is. Location is one of the strongest pricing signals available and is collected through SDKs embedded in third-party mobile apps. The consumer typically does not know the SDK is there.

Outlogic (formerly X-Mode)
Mass mobile location · FTC settled

Subject of the FTC's January 2024 settlement — the first against a data broker over sensitive location data. Banned from selling location tied to medical facilities, religious organisations, and other sensitive sites. The Cyber Security Location dataset was publicly listed at $240,000 per year.

In the index · composite 82
Foursquare
Pilgrim SDK in 500+ apps

Pioneered point-of-interest data and now monetises mobile location via the Pilgrim SDK embedded in 500+ third-party apps. Adopted voluntary guidelines on sensitive locations after the Outlogic settlement, but remains a primary US location source.

In the index · composite 70
SafeGraph / Veraset
Bulk location feeds

SafeGraph supplies points-of-interest and visit data; Veraset is its data-licensing spinoff for bulk commercial and government sales. Mobility data tracks where populations of devices move at city scale.

Not yet in the index
Placer.ai
Foot-traffic analytics

SDK installed in 500+ apps with insights on 20 million-plus devices, per public marketing. Used for retail-store visit measurement and competitive analysis. Customers include landlords, retailers, and equity researchers.

Not yet in the index
Cuebiq
Location and movement intelligence

Italy-founded location-data firm operating in the US market. Voluntarily restricted sensitive-location use after the FTC's broader 2024 enforcement.

Not yet in the index

Customer Data Platforms (the unifiers)

The CDP is where first-party retailer data meets the resolved identity and the third-party append. The output is a real-time per-shopper profile that the price-setter or recommendation engine reads on every page request.

Salesforce · Data Cloud / Einstein
Largest enterprise CDP

Real-time profile unification plus Einstein decisioning for predictive offers, recommendations, and price suggestions. Pricing scales as a percentage of gross merchandise value, aligning Salesforce revenue with executed pricing decisions at retailer clients.

In the index · composite 73
Adobe · Real-Time CDP / Sensei
Second-largest enterprise CDP

Adobe Target runs A/B price experiments at enterprise scale. Sensei AI generates per-segment offer optimisation against Adobe Analytics signals.

In the index · composite 71
Twilio · Segment
Developer-led CDP

Acquired by Twilio in 2020. Pipes events from web and app SDKs into a unified customer record and routes to downstream tools. Heavy adoption in mid-market e-commerce and SaaS.

Not yet in the index
mParticle (Rokt)
Real-time event CDP

Acquired by Rokt in 2025. Strength in real-time mobile event streams. AI capabilities expanded via Indicative and Vidora acquisitions.

Not yet in the index
Tealium
Tag management + CDP

Started in tag management; expanded into CDP with Tealium Predict ML. Strong enterprise footprint in financial services and retail.

Not yet in the index

Loyalty, retail-media, and card-network analytics

The closed-loop layer. Same identity used to set the price is used to attribute the eventual purchase, refining the model for the next user. This is where a lot of the new growth in the surveillance-pricing economy is happening.

84.51° (Kroger)
Grocery shopper analytics

Kroger's wholly owned analytics arm. Loyalty-card-tied purchase data plus app, location, and inferred-trait signals. Powers Kroger Precision Marketing; the August 2024 Warren / Casey congressional letter applies to the data-monetisation infrastructure 84.51° operates.

In the index · composite 79
Walmart Connect
Retail-media network

Targets 150 million weekly shoppers across 4,600 stores plus e-commerce. Mapped to SKU-level. Sold via The Trade Desk DSP. The targeting graph is the same graph that pricing decisions read against.

Reachable via Walmart in the index
Roundel (Target)
Retail-media network

Target's in-house retail media network. Built on Circle loyalty data. Targeting and attribution feed back into Circle pricing decisions.

Reachable via Target in the index
Inmar Intelligence
Grocery loyalty + POS data

35-plus-year intermediary between retailers, CPG brands, and shoppers. Consolidates POS, eCommerce, CRM, and media engagement into a 360° real-time shopper profile available for targeting and personalisation.

Not yet in the index
Catalina
Grocery shopper data

Coupon-network operator turned data broker. Decades of household-level grocery purchase history. Often paired with Inmar in grocery promotional pipelines.

Not yet in the index
Mastercard · Test & Learn / SessionM
Card-network analytics

Productises card-spend data into retailer-facing personalisation and pricing analytics. Named in the FTC's 2024 6(b) order on surveillance pricing intermediaries.

Reachable via Mastercard in the index

Who buys from whom

The matrix below maps which retailers and platforms in the SPX index are publicly known clients of the upstream vendors. Sourced from FTC 6(b) filings, vendor case-studies, and investigative reporting.

Vendor (Layer) Disclosed clients in the SPX index
Revionics (Decisioning) Home Depot, Tractor Supply, Hannaford
Bloomreach (Decisioning) FreshDirect
Task Software (Decisioning) McDonald's, Starbucks
RealPage (Decisioning) Greystar, plus DOJ co-defendants Cortland Management, LivCor (Blackstone), Camden Property Trust, Cushman & Wakefield, Willow Bridge Property
Yardi Systems (Decisioning) 18 named property managers in the federal antitrust class action; full list in court filings
Fetcherr (Decisioning) Delta Air Lines (3% of US domestic, scaling to 20%), plus Virgin Atlantic, Azul, Viva Aerobus, WestJet, Royal Air Maroc
84.51° (Closed loop) Kroger (wholly owned subsidiary; powers Kroger Precision Marketing sold via The Trade Desk DSP)
Mastercard Test & Learn / SessionM (Enrichment) FTC 6(b) respondent; client list non-public but spans retail, grocery, and travel
JPMorgan Chase data services (Enrichment) FTC 6(b) respondent; client retailers undisclosed

What this list is not

This is not a complete inventory of the consumer-data broker industry. It is a map of the vendors that are load-bearing for surveillance pricing specifically — the ones whose products an SPX-tier company would call into during a price decision. EPIC, Cracked Labs, the FTC's 2014 study, and the Privacy Rights Clearinghouse maintain broader inventories. The Vermont and California data-broker registries are also useful for working the upstream supply chain on a state-by-state basis.

Last reviewed: April 30, 2026. New vendors and category shifts are added as the public record warrants.

For shoppers

How to spot surveillance pricing.

If your price feels different, it might be. The infrastructure behind individualized prices is mostly invisible to the people paying them. Here are the signals that something more than supply and demand is setting your number.

Signal 1 · Same product, two devices

Different price on your phone than on your laptop.

Open the same flight, hotel, or app on your phone and on a laptop in a different browser. If the price is different and the inventory hasn't changed, the difference is you, not the product. iPhone users were charged more on average than Android users for the same delivery in New York City, per the city's 2023 study of food-delivery apps.

Signal 2 · Logged-in vs logged-out

The price changes when you sign in.

Sign in. Refresh the page. If the price moved, the difference is your account history, your past purchases, or your inferred willingness to pay. Loyalty programs are not pure discounts; they are a signal-collection layer that can also feed individualized pricing.

Signal 3 · Electronic shelf labels

Digital price tags on supermarket shelves.

If your grocery store has digital labels (small black-and-white screens, often with the price displayed) instead of paper, the price can change as fast as the network does. Walmart is rolling these out to all US stores by end of 2026; Kroger is on the same trajectory. Today these labels are typically synced to weekly promotions, not personalised. The infrastructure to personalise them exists.

Signal 4 · Late surge fees

The price tells you a story it cannot back up.

Rideshare and delivery apps quote a surge or service fee that does not match the actual operating conditions you can see (a clear-traffic afternoon, a restaurant that just told you they are not busy). The fee is reading your willingness to pay, not the operating reality. The 2023 New York City study documented this directly.

Signal 5 · Refresh moves the number

Search the same flight twice and watch it climb.

Airlines and ticket sellers commonly read your interest signal. If you've searched the same flight, hotel, or concert seat multiple times, the system can take that as evidence of urgency. If the price went up after you came back, the system noticed you came back.

Signal 6 · The rent algorithm

Your landlord's "system says" pricing.

If you are renting, especially in a multifamily building managed by a major operator, the asking rent may be coming from a software product that pools data across competing landlords. The Department of Justice has settled with RealPage and Greystar over this practice; the Yardi class action is ongoing. The renter cannot see the algorithm; the rent quote arrives as the landlord's own asking price.

What to do if you see it

  1. Document it. Screenshot the two prices side-by-side, with timestamps and devices noted. Without evidence the practice is invisible.
  2. File a complaint. The FTC accepts consumer reports at reportfraud.ftc.gov. State attorneys general (especially California, New York, Massachusetts) take the complaint and route it.
  3. Tell your representative. The federal Stop AI Price Gouging and Wage Fixing Act (H.R. 4640) and the Stop Price Gouging in Grocery Stores Act are both pending. Constituent calls move them.
  4. Share the example. If you spot a pattern at a major retailer, journalists and academics need it. Anna's Substack takes tips.

This page is a starting point, not legal advice. If your case is consequential, contact a consumer-protection attorney.

Reference

Glossary.

Plain-language definitions of the terms surveillance pricing, advertising technology, and US data-privacy regulators use. Click any company link to jump to its full SPX brief.

Surveillance pricing
The use of personal data to set a price that varies across consumers for the same product at the same time. Distinct from time-of-day pricing or pure supply-and-demand surge pricing because the variable is who you are, not what is happening in the market. Now an active enforcement category at the FTC and several state attorneys general.
Dynamic pricing
Prices that change over time in response to market conditions (inventory, day of week, demand). Dynamic pricing is not by itself surveillance pricing. Walmart's electronic shelf labels are dynamic but the company says they are not personalised. Surveillance pricing is dynamic and personalised.
Algorithmic pricing
Prices generated by software, typically machine-learning models, rather than set by hand. Algorithmic pricing only becomes problematic when it pools competitor data (potentially price-fixing) or when it personalises by individual (surveillance pricing). RealPage and Yardi sit at the intersection.
Identity graph also: identity resolution
A database that translates anonymous browser, device, or hashed-email signals into a single per-person identifier. LiveRamp's RampID is the largest US identity graph; it stitches roughly 2.6 billion verified IDs across online and offline channels. The identity graph is what makes per-user pricing possible across sites and devices.
Customer data platform CDP
The unification layer where first-party retailer data, the resolved identity, and third-party append meet to produce a real-time per-shopper profile. The major US CDPs are Salesforce Data Cloud, Adobe Real-Time CDP, Twilio Segment, and mParticle. CDPs feed the pricing engine.
Data broker
A company that buys, aggregates, and sells consumer data without a direct relationship with the consumer. Acxiom is the canonical US demographic broker; Outlogic (formerly X-Mode) is the largest mobile-location broker subject to FTC enforcement. Data brokers are typically Layer 4 (enrichment) of the surveillance pricing pipeline.
Pricing intermediary
A vendor that builds the actual pricing engine retailers run inside their own systems. Eight pricing intermediaries (Mastercard, JPMorgan Chase, Accenture, McKinsey, PROS, Revionics, Bloomreach, Task Software) are subject to the FTC's July 2024 Section 6(b) order. RealPage and Yardi are the dominant rent-pricing intermediaries.
Electronic shelf label ESL
A small digital screen that replaces a paper price tag on a store shelf. ESLs make it possible to update the in-store price as fast as the network does. Walmart is committed to ESLs in every US store by end of 2026; Kroger is on the same path. Maryland HB 895 and the Stop Price Gouging in Grocery Stores Act both target ESL infrastructure.
Retail media network RMN
A retailer's in-house advertising business that monetises shopper data across the retailer's owned surfaces and partner DSPs. 84.51° (Kroger), Walmart Connect, Roundel (Target), and Amazon Ads are the largest. Retail media networks close the loop by attributing the eventual purchase to the upstream identity, refining the pricing model for the next user.
Section 6(b) order
An FTC compulsory order under Section 6(b) of the FTC Act. The agency uses 6(b) to compel evidence from non-targeted firms in an industry-wide study. The July 2024 surveillance pricing 6(b) order to eight intermediaries is the most consequential US regulatory action on personalised pricing to date.
Source tier
SPX classifies every evidence item as Tier A (primary, e.g. FTC order, DOJ filing, peer-reviewed study), Tier B (reputable, e.g. major investigative journalism, 10-K disclosure), or Tier C (secondary, e.g. trade press, advocacy analysis, privacy policy). Confidence is derived mechanically from the tier mix; see the methodology for the exact rule.
Thin evidence
An SPX flag indicating that a company's score reflects sector exposure or structural capability rather than documented practice. Thin-evidence records still get scored because the capability is consequential, but the badge tells readers the public file is light. If you can fill a gap, send the citation.
Willingness-to-pay model
An economic model that estimates how much a specific consumer would tolerate paying for a given product before walking away. The boundary between willingness-to-pay modelling at the segment level (legal, used everywhere) and at the individual level (the surveillance pricing problem) is the unresolved policy question of the moment.

If a term used elsewhere in SPX is not defined here, file a request and it will be added.

For journalists

Press kit.

Everything you need to cite SPX or embed a finding in a story. Free to use under Creative Commons Attribution 4.0; please credit Anna R. Dudley and link to surveillancepricingindex.org.

One-line summary

The Surveillance Pricing Index scores 67 US companies on whether their data is setting your price. It is built on public sources only and maintained by Anna R. Dudley.

Key findings as of May 2026

Citations

Recommended: Anna R. Dudley, Surveillance Pricing Index, May 2026, https://surveillancepricingindex.org/.

For specific company scores, link to the per-company page (e.g. https://surveillancepricingindex.org/#kroger).

Assets

Embed snippet

To link to a specific company finding inside a story:

<a href="https://surveillancepricingindex.org/#realpage">
  RealPage scored 87/100 by SPX
</a>

Methodology in 60 seconds

Each company is scored 0–100 on four dimensions: personalization depth, data intake breadth, consumer harm evidence, and opacity. The composite weights consumer harm 30%, the others 25/25/20. Tier thresholds: Critical 75+, High 60-74, Moderate 40-59, Low <40. Confidence is derived mechanically from the source tier mix, not assigned by hand. Full methodology at surveillancepricingindex.org/methodology.

Contact

Anna R. Dudley · annardudley.com · Substack newsletter

If you find a number on this index that looks wrong, please send a correction. The error will be logged on the AI Accountability page, in public, and you will be credited.

For advocates

Take action.

SPX is a map. The work is what people do with it. Here are concrete moves anyone can make today.

If you are a consumer

  1. Read How to spot it. Knowing the signals is the first defence.
  2. Document a price you think is personalised. Two-device screenshot with timestamps. Without evidence the practice is invisible.
  3. File an FTC complaint at reportfraud.ftc.gov. Choose "Online shopping" or the closest category. The FTC reads volume.
  4. File a state AG complaint. California, New York, Massachusetts, and Colorado are the most active. The CA AG sweep launched January 27, 2026 explicitly takes consumer reports of surveillance pricing.

If you are in a state with a pending bill

  1. Find your state's bill on the Policy & Law page. New York, California, Colorado, Illinois, Massachusetts, New Jersey, Georgia, Ohio are all live.
  2. Call your state legislator (not your federal). State bills are decided by handfuls of votes; constituent pressure moves them. Maryland HB 895 passed in part because grocery-shopper advocates kept the line lit.
  3. Submit testimony if your state's committee is taking it. Most state legislatures publish hearing schedules online; written testimony counts.

If you are a journalist or academic

  1. Use the dataset. companies.json is CC-BY 4.0. Take it apart, run your own analyses, publish the findings.
  2. Look for the gaps. The thin-evidence flag marks records where the public file is light. Filling those gaps is the highest-leverage research move.
  3. Send corrections. Errors are logged in public on the AI Accountability page. Credit goes to whoever caught it.

If you work at one of these companies

  1. Talk to a lawyer first. Whistleblower protection exists but it is not automatic.
  2. Tip the press. ProPublica, The Markup, NYT, WaPo, and Reuters all cover this beat. Reporters protect sources.
  3. FTC and DOJ accept whistleblower reports via their public complaint forms. The 2024 6(b) study is partly informed by intermediary employees who came forward.

Federal pressure points

The two federal bills both need committee markup. The relevant committees:

Constituent calls to members of those committees move the calendar. If you live in a state represented on either committee, your call is more leveraged than most.

This page is updated when a new pressure point becomes consequential.

← Back to the index
Compare

Two companies, side by side.

Pick any two scored companies. Composite, dimension breakdown, evidence count, and regulatory flags appear in parallel for fast comparison.

Policy & Law

Where the law stands.

Surveillance pricing is now an active enforcement area at the federal level, an active legislative area in 30 states, and an active litigation area in multifamily housing and live events. This page is a snapshot of where regulation, legislation, and litigation actually sit. It is not legal advice. Dates are public record. If a status has shifted since the last review, the AI Accountability log will note the correction.

Federal

FTC Section 6(b) study · Active

July 23, 2024 to present. The Federal Trade Commission issued compulsory orders to eight intermediary firms (Mastercard, JPMorgan Chase, Accenture, McKinsey, PROS, Revionics, Bloomreach, Task Software) requiring disclosure of how consumer data feeds individualized pricing systems sold to retailers. The January 2025 staff perspective found these intermediaries worked with 250+ client businesses across retail, grocery, hospitality, and travel.

In April 2026 testimony before Congress, FTC leadership confirmed staff work on surveillance pricing continues and the agency is assessing whether additional disclosures may be required when pricing is highly personalized or driven by consumer data.

House Oversight investigation · Active

March 5, 2026. The House Oversight Committee formally launched an investigation into the use of surveillance pricing. Letters were sent to major travel and platform companies requesting documentation of revenue management algorithms, use of consumer data in pricing, testing and experimentation practices, and internal communications describing pricing tools and outcomes.

House Energy and Commerce inquiry · Active

May 11, 2026. Ranking Member Frank Pallone Jr. (D-NJ) sent letters to 25 food retailers and pharmacies, including Albertsons, Stop and Shop, Amazon, Whole Foods, CVS, Target, Walgreens, Walmart, and Wegmans, asking how each company collects personal data and whether it uses that data to set prices. Responses are due May 26, 2026. The inquiry is the first congressional action since the Section 6(b) order to ask retailers directly, rather than the intermediaries who sell pricing software to them.

Stop AI Price Gouging and Wage Fixing Act · Introduced

H.R. 4640, July 2025. Reps. Greg Casar (D-TX) and Rashida Tlaib (D-MI) introduced the first federal bill to ban companies from using AI to set prices or wages based on Americans' personal data. The bill prohibits Surveillance-Based Price Setting, defined as automated systems that set different prices for different consumers using personalised data including browsing history, location, address, race, gender, or genetics.

Specific examples in the bill text: an airline raising prices after seeing a search for a family obituary, a rideshare app paying a driver less after detecting a visit to a pawn shop. Backed by UFCW and a coalition of consumer-protection groups. No markup scheduled.

Stop Price Gouging in Grocery Stores Act · Introduced

February 2026. Sens. Ben Ray Luján (D-NM) and Jeff Merkley (D-OR) introduced the Senate companion to a House bill from August 2025. The bill bans surveillance-based price setting in grocery stores and bans electronic shelf labels in food retailers larger than 10,000 square feet. Targets the same ESL infrastructure Walmart and Kroger are rolling out at scale.

State

Maryland · Enacted

HB 895 signed by Governor Wes Moore on April 28, 2026. Effective October 1, 2026. Maryland is the first state to enact a surveillance pricing prohibition.

The law bans food retailers and third-party delivery providers from using dynamic pricing to increase food prices for the same consumer. Applies to retailers with locations 15,000 sqft or larger that conduct substantial grocery operations selling tax-exempt food. Discounts, loyalty programs, and promotional pricing remain permitted.

New York · Pending

S8616 / A9396 One Fair Price Package. Backed publicly by Attorney General Letitia James on March 16, 2026. Would prohibit personalized algorithmic pricing in New York, ban electronic shelf labels in large food and drug retailers, and create enforcement mechanisms with a private right of action.

May 8, 2026. Attorney General James held rallies in the Bronx and Syracuse calling on the legislature to pass the One Fair Price Act in the closing weeks of the 2026 session. The push frames surveillance pricing as a cost-of-living issue and asks for AG enforcement authority including civil penalties and restitution.

California · Pending plus active investigation

AB 2564, introduced February 20, 2026. Would prohibit retailers from engaging in surveillance pricing, defined as setting customized prices based on personally identifiable information collected through electronic surveillance technology, including data acquired from third parties. Civil penalties up to $12,500 per violation, three times that amount for intentional violations.

CA AG inquiry, January 27, 2026. Attorney General Rob Bonta launched an investigative sweep, directing the Department of Justice to send inquiry letters to grocers, hotels, and retailers with significant online presence. The inquiry frames surveillance pricing as a likely violation of the California Consumer Privacy Act's purpose-limitation principle.

Colorado · Pending

HB 25-1264. Prohibits surveillance-based discrimination against consumers and workers through automated decision systems that use surveillance data to inform individualized prices or wages. Passed the House; voted out of a Senate committee in April 2026. Effective date for bills enacted without a safety clause is August 12, 2026.

Other state activity

Roughly 100 bills covering surveillance, algorithmic, and personalized pricing have been introduced across 30 states and the District of Columbia in 2026. Active jurisdictions outside the four highlighted above include Illinois, Massachusetts, New Jersey, Georgia, and Ohio. Trade associations track this as the fastest-growing state-level consumer-protection front of the year.

Court actions

DOJ v. RealPage · Tunney Act response filed

August 23, 2024 (complaint) and November 24, 2025 (proposed settlement). The Department of Justice and a coalition of state attorneys general alleged that RealPage's algorithmic rent-pricing software pooled nonpublic competitor data to coordinate rents across landlords. The proposed settlement requires RealPage to stop offering software that uses nonpublic competitively sensitive data shared among landlords, prohibits market surveys used to gather nonpublic competitive intelligence, requires retraining of models on compliant datasets within 180 days, and subjects the company to a court-approved monitor for ten years.

May 8, 2026. DOJ published its Response to Public Comments on the proposed Final Judgment in the Federal Register, defending the consent decree against public objections and clarifying the owner-inputted-data limits, the geographic-variable scope, and the override-recommendations requirement. This is the last Tunney Act step before court entry of final judgment.

RealPage did not admit liability. Final judgment is pending court entry.

California AG v. General Motors / OnStar · Settled

May 8, 2026. California AG Rob Bonta, with the San Francisco, Los Angeles, Napa, and Sonoma district attorneys, secured a $12.75M CCPA settlement against General Motors and OnStar for selling names, contact information, geolocation, and driving-behavior data on hundreds of thousands of Californians to Verisk Analytics and LexisNexis Risk Solutions between 2020 and 2024. The two data brokers built driver-rating products marketed to auto insurers. The settlement is the largest CCPA penalty to date and the first state AG action to name Verisk and LexisNexis Risk as named purchasers of consumer driver data. GM must stop selling driving data to consumer reporting agencies for five years and delete retained driving data within 180 days absent express consent.

FTC v. Kochava / Collective Data Solutions · Proposed settlement

May 4, 2026. The Federal Trade Commission announced a proposed settlement banning mobile-location broker Kochava and its successor Collective Data Solutions from selling, sharing, or disclosing sensitive-location data without affirmative express consent. The order resolves the August 2022 FTC complaint alleging sale of precise location data on hundreds of millions of mobile devices including visits to sensitive venues. A first-of-its-kind provision requires Kochava to allow consumers to request the names of third parties that bought their precise location data.

Phillips and Squire v. JetBlue · Pending

Phillips, April 22, 2026, and Squire, May 1, 2026 (both E.D.N.Y.). The first U.S. surveillance-pricing class actions against an airline. Plaintiffs allege JetBlue.com tracked user browsing via FullStory's session-replay technology and fed those signals into PROS Holdings's pricing algorithm to set per-user fares without disclosure. The Squire complaint adds Virginia Consumer Protection Act and Virginia wiretap claims; both cases stack the Electronic Communications Privacy Act and state consumer-protection theories. The two suits effectively put session-replay vendors on notice that being named as a data recipient in a pricing pipeline carries litigation exposure.

DOJ v. Greystar · Consent decree pending

August 2025 (DOJ proposed consent decree) and November 2025 ($7M multistate AG settlement). Greystar, the largest US landlord with about 950,000 units under management, agreed to stop using RealPage software that incorporates competitively sensitive competitor data, refrain from sharing pricing strategies with competing landlords, and accept a court-appointed monitor.

A parallel $7M penalty was secured by California AG Rob Bonta with eight other state AGs participating. Co-defendants under the same DOJ consent-decree framework include Cortland Management (April 2025), LivCor / Blackstone, Camden Property Trust, Cushman & Wakefield, and Willow Bridge Property Company.

Yardi Systems class action · Pending

Filed September 2023; motion to dismiss denied December 2024; narrowed April 2026. A federal antitrust class action in the Western District of Washington alleges that Yardi Systems and 18 property management firms orchestrated a nationwide rent-fixing scheme through Yardi's RENTmaximizer (now Revenue IQ) software. The complaint cites a test-run economic analysis finding an average 6 percent overcharge on units priced via the software. Judge Lasnik denied the motion to dismiss with the statement that "as technology has evolved, so too have methods of price fixing." The April 2026 ruling dismissed 10 out-of-state property managers for lack of personal jurisdiction; Yardi remains the lead defendant.

United States v. Live Nation · Pending

May 23, 2024. DOJ and 30 state attorneys general filed an antitrust complaint against Live Nation and Ticketmaster alleging that the company maintains monopoly power partly through pricing practices. The complaint is the highest-profile antitrust action in any direct consumer pricing market.

FTC v. GoodRx · Settled

February 1, 2023. First-ever enforcement action under the FTC's Health Breach Notification Rule. GoodRx paid a $1.5M penalty for sharing health-related information with advertising platforms in ways that informed personalized offers. Established that health-adjacent surveillance flows can be reached under existing federal authority.

FTC and Illinois AG v. Grubhub · Settled

December 2024. $25M settlement covering deceptive pricing and undisclosed delivery fee practices. Settlement remedies imposed disclosure requirements that target the fee-stack opacity at the heart of the platform's consumer-facing pricing.

FTC v. Outlogic / X-Mode · Settled

January 2024. First-ever FTC settlement against a data broker for selling sensitive location data. Outlogic was banned from selling location data tied to medical facilities, religious organizations, correctional facilities, domestic violence shelters, and political-activity sites. Establishes that bulk mobile-location feeds, a major Layer-1 input to surveillance pricing, can be reached under FTC unfair-and-deceptive-practices authority.

FTC Junk Fees Rule · In effect

December 2024. Final rule on undisclosed fees in live-event ticketing and short-term lodging. While not a surveillance-pricing rule per se, it directly constrains a major opacity vector that surveillance pricing operates inside.

Last reviewed: May 13, 2026. If you spot a status change, file a correction and it will be added to the AI Accountability log.

Reference

Data Sources

SPX is built only on public sources. Every score is traceable to one or more documented references on the company’s detail page. The list below aggregates every distinct source cited across the index, grouped by source tier. 114 unique sources are in active use as of May 2026.

If you have a primary or reputable source we have missed, the index is designed to be updated. Email Anna and your evidence will be added to the next release.

APrimary · 45 unique

FTC orders, DOJ filings, court records, SEC filings, state AG actions, congressional letters, peer-reviewed studies.

FTC press release, July 23 2024
Tier A · 8 companies
Cited for: Accenture, Bloomreach, JPMorgan Chase, Mastercard, McKinsey & Company, PROS Holdings, Revionics (Aptos), Task Software
CA AG press release, Jan 27 2026
Tier A · 3 companies
Cited for: Hilton, Hyatt, Marriott
NY State Senate, 2025
Tier A · 2 companies
Cited for: CVS Health, FreshDirect
Pandey & Caliskan, 2020
Tier A · 2 companies
Cited for: Lyft, Uber
WBUR / Massachusetts Gaming Commission, October 2025
Tier A · 2 companies
Cited for: DraftKings, FanDuel (Flutter)
Best Buy 10-K
Tier A · 1 company
Cited for: Best Buy
Bloomberg / California Court of Appeal, 2019
Tier A · 1 company
Cited for: Tinder (Match Group)
Busick v. Instacart, N.D. Cal.
Tier A · 1 company
Cited for: Instacart
CA AG announcement, Jan 27 2026
Tier A · 1 company
Cited for: Albertsons
CA Department of Insurance guidance, 2022
Tier A · 1 company
Cited for: Progressive
California AG and DOJ, Aug and Nov 2025
Tier A · 1 company
Cited for: RealPage
California Attorney General press release, Nov 2025
Tier A · 1 company
Cited for: Greystar
Colorado Attorney General, April 11, 2025
Tier A · 1 company
Cited for: RealPage
Dubal, California Law Review, 2023
Tier A · 1 company
Cited for: Uber
European Commission, 2025
Tier A · 1 company
Cited for: Shein
FTC Final Rule on Junk Fees
Tier A · 1 company
Cited for: StubHub
FTC Staff Perspective, January 2025
Tier A · 1 company
Cited for: Revionics (Aptos)
FTC and DOJ, 2024
Tier A · 1 company
Cited for: Yardi Systems (Revenue IQ)
FTC business guidance, January 2024
Tier A · 1 company
Cited for: Outlogic (formerly X-Mode)
FTC press release, Dec 2024
Tier A · 1 company
Cited for: Grubhub
FTC press release, January 2024
Tier A · 1 company
Cited for: Outlogic (formerly X-Mode)
FTC v. Amazon, case filings 2023–2024
Tier A · 1 company
Cited for: Amazon
FTC v. GoodRx, Feb 2023
Tier A · 1 company
Cited for: GoodRx
FTC v. Meta filings
Tier A · 1 company
Cited for: Meta Platforms
FTC, May 2014
Tier A · 1 company
Cited for: Acxiom (IPG)
Gallego letter to Delta, 2025
Tier A · 1 company
Cited for: Delta Air Lines
Hagens Berman class action filing, Sept 2023
Tier A · 1 company
Cited for: Yardi Systems (Revenue IQ)
IPG / Acxiom press release, 2018
Tier A · 1 company
Cited for: Acxiom (IPG)
Industry standard practice, public 10-K disclosures
Tier A · 1 company
Cited for: American Airlines
Mass.gov press release, Nov 2025
Tier A · 1 company
Cited for: Greystar
NY AG, October 2022
Tier A · 1 company
Cited for: Shein
NYC DCWP study, 2023
Tier A · 1 company
Cited for: DoorDash
Order in Duffy v. Yardi Systems, Dec 2024
Tier A · 1 company
Cited for: Yardi Systems (Revenue IQ)
Stanford Center for Automotive Research
Tier A · 1 company
Cited for: Uber
Tlaib letter, Oct 2024
Tier A · 1 company
Cited for: Kroger
Top Class Actions, 2024
Tier A · 1 company
Cited for: Tinder (Match Group)
U.S. Department of Justice, 2025
Tier A · 1 company
Cited for: RealPage
U.S. Department of Justice, Aug 2025
Tier A · 1 company
Cited for: Greystar
U.S. Department of Justice, Nov 2025
Tier A · 1 company
Cited for: RealPage
Uber 10-K filings
Tier A · 1 company
Cited for: Uber Eats
United States v. Live Nation, May 2024
Tier A · 1 company
Cited for: Ticketmaster (Live Nation)
United States v. RealPage, D.N.C., Aug 2024
Tier A · 1 company
Cited for: RealPage
Warren / Casey letter, August 2024
Tier A · 1 company
Cited for: 84.51° (Kroger)
Warren/Casey letter, Aug 5 2024
Tier A · 1 company
Cited for: Kroger
Warren/Fetterman letter to Wendy's, Feb 2024
Tier A · 1 company
Cited for: Wendy's

BReputable · 35 unique

Investigative journalism, academic working papers, company 10-K and earnings-call disclosures.

CNBC, July 2024
Tier B · 10 companies
Cited for: Bloomreach, FreshDirect, Hannaford, Home Depot, Mastercard, McDonald's, Revionics (Aptos), Starbucks, Task Software, Tractor Supply
Insurance Journal, March 2026
Tier B · 2 companies
Cited for: DraftKings, FanDuel (Flutter)
Adobe product materials, 2025-2026
Tier B · 1 company
Cited for: Adobe (Real-Time CDP / Sensei)
Affirm public disclosures, 2025-2026
Tier B · 1 company
Cited for: Affirm
CFA reports, 2015–2023
Tier B · 1 company
Cited for: Allstate
CFPB; NBC News, 2024-2025
Tier B · 1 company
Cited for: Affirm
CIO.inc, 2025
Tier B · 1 company
Cited for: Delta Air Lines
CNBC, March 21, 2026
Tier B · 1 company
Cited for: Walmart
Comcast / Xfinity public disclosures, 2025
Tier B · 1 company
Cited for: Comcast / Xfinity
Cooler Screens founding disclosures; EPIC analysis
Tier B · 1 company
Cited for: Walgreens
Datarade marketplace listing
Tier B · 1 company
Cited for: Outlogic (formerly X-Mode)
Delta / Fetcherr public announcements, 2024
Tier B · 1 company
Cited for: Delta Air Lines
Duhigg, NYT Magazine, Feb 2012
Tier B · 1 company
Cited for: Target
EPIC analysis, 2024
Tier B · 1 company
Cited for: Kroger
EPIC, 2024
Tier B · 1 company
Cited for: 84.51° (Kroger)
Gartner, 2024-2026
Tier B · 1 company
Cited for: Pricefx
Grocery Dive, Sept 2025
Tier B · 1 company
Cited for: Kroger
Healthcare Dive / Bloomberg, October 2025
Tier B · 1 company
Cited for: UnitedHealth Group / Optum
LiveRamp / Acxiom partner directory
Tier B · 1 company
Cited for: LiveRamp
LiveRamp investor materials, 2024-2025
Tier B · 1 company
Cited for: LiveRamp
Mozilla Foundation / Consumers International, 2022
Tier B · 1 company
Cited for: Tinder (Match Group)
Multifamily Dive, April 2026
Tier B · 1 company
Cited for: Yardi Systems (Revenue IQ)
Multiple federal court filings, 2023-2025
Tier B · 1 company
Cited for: UnitedHealth Group / Optum
PROS investor materials
Tier B · 1 company
Cited for: PROS Holdings
Path to Purchase Institute, 2024
Tier B · 1 company
Cited for: 84.51° (Kroger)
PhocusWire, 2025
Tier B · 1 company
Cited for: Delta Air Lines
ProPublica, 2025
Tier B · 1 company
Cited for: Greystar
ProPublica, Oct 2022
Tier B · 1 company
Cited for: RealPage
Reuters, June 2024
Tier B · 1 company
Cited for: Walmart
STAT News, May 2025
Tier B · 1 company
Cited for: UnitedHealth Group / Optum
Salesforce pricing pages
Tier B · 1 company
Cited for: Salesforce (Data Cloud / Einstein)
Salesforce product materials, 2025-2026
Tier B · 1 company
Cited for: Salesforce (Data Cloud / Einstein)
Starbucks investor materials
Tier B · 1 company
Cited for: Starbucks
The Record, Recorded Future News, Oct 2024
Tier B · 1 company
Cited for: Kroger
Uber Q4 2023 earnings call
Tier B · 1 company
Cited for: Uber

CSecondary · 34 unique

Trade press, advocacy analysis, privacy policies, SDK inventories, industry-standard practice observations.

Acxiom corporate disclosures; Wikipedia summary
Tier C · 1 company
Cited for: Acxiom (IPG)
Adobe case-study library
Tier C · 1 company
Cited for: Adobe (Real-Time CDP / Sensei)
Albertsons privacy policy
Tier C · 1 company
Cited for: Albertsons
Bankrate / Inc reporting on Walmart patent filings, 2026
Tier C · 1 company
Cited for: Walmart
DarkHorse Odds / industry analysis
Tier C · 1 company
Cited for: DraftKings
Foursquare / Placer.ai industry reporting
Tier C · 1 company
Cited for: Foursquare
Foursquare public commitments
Tier C · 1 company
Cited for: Foursquare
Google Ads / Merchant Center documentation
Tier C · 1 company
Cited for: Google / Alphabet
Industry reporting
Tier C · 1 company
Cited for: Zillow
LiveRamp documentation
Tier C · 1 company
Cited for: LiveRamp
Marriott privacy policy
Tier C · 1 company
Cited for: Marriott
McDonald's privacy policy
Tier C · 1 company
Cited for: McDonald's
Meta Business documentation
Tier C · 1 company
Cited for: Meta Platforms
Multiple academic studies on Amazon search ranking
Tier C · 1 company
Cited for: Amazon
Multiple analyses, 2024–2025
Tier C · 1 company
Cited for: Walmart
Multiple filed 2023–2024
Tier C · 1 company
Cited for: DoorDash
Multiple reporting; artist public statements
Tier C · 1 company
Cited for: Ticketmaster (Live Nation)
Multiple tech reporting
Tier C · 1 company
Cited for: Netflix
PowerSwitch Action / Gig Workers Rising report
Tier C · 1 company
Cited for: Lyft
Pricefx product materials
Tier C · 1 company
Cited for: Pricefx
Progressive Snapshot disclosures
Tier C · 1 company
Cited for: Progressive
Spotify public pricing
Tier C · 1 company
Cited for: Spotify
State AG actions
Tier C · 1 company
Cited for: Carvana
State AG filings, 2024
Tier C · 1 company
Cited for: RealPage
State Farm disclosures
Tier C · 1 company
Cited for: State Farm
Target privacy policy
Tier C · 1 company
Cited for: Target
The Conversation; New Digital Age, 2025
Tier C · 1 company
Cited for: Shein
TheStreet, Xfinity community forums, 2026
Tier C · 1 company
Cited for: Comcast / Xfinity
USPTO filings
Tier C · 1 company
Cited for: Amazon
United privacy policy
Tier C · 1 company
Cited for: United Airlines
Walmart Connect disclosures
Tier C · 1 company
Cited for: Walmart.com
Walmart corporate news, March 2, 2026
Tier C · 1 company
Cited for: Walmart
Wendy's public statement, Feb 2024
Tier C · 1 company
Cited for: Wendy's
eBay seller documentation
Tier C · 1 company
Cited for: eBay
AI Accountability

Errors caught by the analyst.

Every score, label, and source citation in this index was reviewed by a human before it shipped. The errors logged below were caught during that review. They are kept in public for the same reason climate scientists publish their model uncertainty: the only way to trust a number is to know how it was made.

If you find a number on this index that looks wrong, that is the experience this page is supposed to make possible. Tell us, and you will be added to the log.

What counts as an error

An “error” in this log is anything an AI assistant produced that would have shipped wrong if a human hadn’t caught it. That includes:

Hallucinated facts

Plausible-sounding citations that do not exist, fabricated dates, statute numbers that are not real.

Wrong attribution

An evidence item credited to the wrong outlet, a regulatory action assigned to the wrong agency or year.

Scoring drift

A dimension score that does not match what the cited evidence supports, or a tier assignment that ignores the evidence mix.

Stale data

A status that was true at the time of writing but has since been overtaken by enforcement action, settlement, or company disclosure.

Source-tier inflation

A trade-press or advocacy item miscoded as Tier A, lifting confidence higher than the public record warrants.

Silent failures

Companies dropped from a filter without explanation, deep links that point to the wrong record.

How errors are caught
  1. Read every output. Every score and citation is checked against the source. If the citation does not exist or does not say what the entry claims, it does not ship.
  2. Spot-check known records. The FTC 6(b) intermediaries, RealPage, and Uber are anchor records. If their evidence drifts, something has gone wrong upstream.
  3. Confidence math is mechanical. The High / Medium / Low confidence dot is derived from the source-tier mix, not assigned by hand. A drift between confidence and evidence is a flag.
  4. Cite-or-cut. Any factual claim must trace back to a public source. Anything that cannot cite is removed.
  5. Public log. Errors are written here, in public, before they are fixed. The log is the receipt.

The log

This log starts with the build of v0.4. Pre-launch errors caught during prototype iteration are not retained — the policy of “write it down before fixing” starts now.

SPX-001 Fixed Severity: High

Inline data missing on file:// preview

The first build loaded company data via fetch(‘./data/companies.json’). On the public site this was fine; previewing the file directly from disk in Chrome triggered a CORS block and the table rendered the empty-state error. Fixed by inlining the dataset as a <script type="application/json"> block inside the page so file:// review works the same as the deployed site.

SPX-002 Fixed Severity: Medium

Color palette drifted from DCSI

The handoff prototype shipped with a warmer cream background (#f5efe3) and a slightly cooler forest green (#0f3b2d) than DCSI uses. Reviewing the live DCSI CSS surfaced the canonical values: stone #F4F2ED, forest #1B3A2D, bronze #A8885A. SPX now matches those exactly. Reason the prototype was off: the handoff doc claimed brand-correctness without verifying against the live sister tool.

SPX-003 Fixed Severity: Low

Top navigation linked outside the tool

v0.3 masthead linked to Home, DCSI, SPX, and Newsletter. Cross-tool links belong in the footer; the masthead is for sections of the current tool. Replaced with The Index, Methodology, Data Sources, AI Accountability, About.

SPX-004 Fixed Severity: High

Greystar and Yardi missing from index despite active enforcement

Through the v0.4 release, SPX scored RealPage as a vendor but did not separately score Greystar (the largest US landlord at ~950,000 units, with a DOJ proposed consent decree filed August 2025 and a $7M multistate AG settlement in November 2025) or Yardi Systems (the closest peer pricing intermediary to RealPage, with a federal antitrust class action whose motion to dismiss was denied in December 2024 and narrowed in April 2026). Caught during the May 2026 review pass. Both added in v0.5 and the Policy & Law page extended with cards for Greystar, the broader DOJ landlord co-defendant cluster (Cortland, LivCor, Camden, Cushman & Wakefield, Willow Bridge), and the Yardi class action. Index size grew from 65 to 67 records.

SPX-005 Fixed Severity: Medium

Stale state-level legislation count

The Policy & Law page previously stated "more than 40 related bills covering surveillance, algorithmic, and personalized pricing have been introduced across more than two dozen states." Updated 2026 tracker reporting puts the actual count at roughly 100 bills across 30 states and DC. Corrected in v0.5 with the sourced figure and a refreshed list of named active jurisdictions (Illinois, Massachusetts, New Jersey, Georgia, Ohio in addition to NY, CA, CO, MD).

SPX-006 Fixed Severity: Medium

Casar / Tlaib federal bill described generically

The v0.4 Policy & Law page mentioned the Casar / Tlaib bill without bill number, status, or its actual provisions. Upgraded in v0.5 to reference H.R. 4640 (Stop AI Price Gouging and Wage Fixing Act), with the airline-obituary and pawn-shop examples drawn directly from the bill text, plus the UFCW endorsement. The Senate companion bill from Sens. Luján and Merkley was added separately as the Stop Price Gouging in Grocery Stores Act.

About

About this project.

Surveillance pricing scores 67 companies on whether your data is setting your price. Every score is traceable to a public source. No corporate funding.

The Surveillance Pricing Index answers a question that should be simple: when you pay a price online, in an app, or at a shelf, is that price the same one your neighbor sees? SPX scores the most consequential companies on four public dimensions: personalization depth, data intake breadth, consumer harm evidence, and opacity. The four combine into a single tier from Low to Critical. Sister tool to the Data Center Stress Index.

How it works

Each company is reviewed across four dimensions, scored 0–100 based on public record. The composite score weights consumer harm 30%, personalization 25%, data intake 25%, and opacity 20%. Every score has an evidence base attached. Every evidence item is tagged Tier A (primary, e.g. FTC order, DOJ filing, peer-reviewed study), Tier B (reputable, e.g. major investigative journalism, 10-K disclosure), or Tier C (secondary, e.g. trade press, advocacy analysis, privacy policy). Confidence is then derived mechanically from the tier mix, not assigned by hand.

What this tool does not do

SPX does not measure the prices a given consumer paid. It does not generate legal findings. It does not name individuals at the companies it scores. It informs judgment. It does not replace it.

About the author

SPX is a project by Anna R. Dudley. It is a sister tool to the Data Center Stress Index. The entire tool is built using publicly available data and is published under a Creative Commons Attribution license. The purpose is to put the same kind of accountability lens on surveillance pricing that is already routine in environmental disclosure and antitrust.

For questions, speaking inquiries, or evidence submissions, contact Anna R. Dudley. Power moves before policy does.